If your business has its website on WordPress, you could benefit from our WordPress Concierge service. It’s more than updates and just-in-time support, you get monitoring, security audits, and content publishing for one monthly fee.

We've been involved in the WordPress community for several years, helping WordPress users get some assistance with problems updating or otherwise managing their WordPress-based website.

What is a WordPress Concierge?

A WordPress concierge is a support and maintenance service plan to manage your website that is powered by WordPress. Typically, a WordPress concierge service provides 24/7 real customer support, malware protection, plugin and core software updates, and fine-tuning your website for optimal performance.

By choosing a WordPress Concierge, you're able to enjoy publishing content knowing that an expert is a phone call or an email away to support you.

Why do I need a WordPress Concierge—isn't WordPress free?

WordPress is a non-commercial project to help people publish content on the internet, but it doesn't come without the need for a community to support it. Designers help WordPress users express their ideas. Developers build plugins and are busy maintaining their plugins or other life's priorities. WordPress Concierges are the rapid-response mercenaries available to support, protect and maintain your website for everything in between.

For business owners who use WordPress, your website is critical to your bottom line. If you made a mistake or if your website is compromised, it can take a considerable amount of time to recover your work -- and time is leads, sales, and money. A WordPress Concierge is a great service to ensure your website is running optimally and if you need assistance, you're no more than five minutes away to the solution.

If your website is more than a hobby, your website should be a source of joy and passion -- not trying to figure out how to change your theme or CSS. Many WordPress users often find themselves searching online for help with WordPress, and a WordPress Concierge would be useful service until they get more comfortable and familiar with managing their site.

What services does a WordPress Concierge provide?

As a WordPress user, it can sometimes be confusing who is your resource to support and manage your website.

Here's what a typical WordPress Concierge provides:

  • Website Backups
  • WordPress Core Updates
  • WordPress Plugin Updates
  • Security Audits / Malware Protection
  • Website Performance Monitoring
  • Small "Light-Duty" WordPress Tasks
  • Managed WordPress Hosting
  • Instant / Live Person Helpdesk
  • Search Engine Optimization Advice
  • Structured Data Enhancements
  • Content Updates and Changes

 

WordPress Concierge services generally cost between $100 and $1300 monthly depending on the size and scope of your use of WordPress.

Manna Digital's WordPress Concierge

We have two monthly plans available to support websites on WordPress.

Business ($179)
  • WordPress & Platform Audit
  • Monthly Backups & Restoration
  • Security Monitoring
  • Performance Monitoring
  • WordPress Core & Plugin Updates
  • 2 Hours for Content Updates & Changes
  • 1 Hosting Migration (if needed)
  • Structured Data & SEO Metadata Support
  • 24x7 Support - Phone and Email Available
  • Rapid Response
  • Screensharing available for learning
  • Annual and pre-paid discounts
Personal ($89)
  • WordPress & Platform Audit
  • Monthly Backups & Restoration
  • Security Monitoring
  • Performance Monitoring
  • WordPress Core & Plugin Updates
  • 1 Hour for Content Updates
  • Email Support, Outbound Phone Support
  • Screensharing available for learning
  • Annual and prepaid term discounts